Cancelling Business Central | Microsoft Docs

If you want to stop using Business Central , you can close your account or get the license removed from your account. The steps to take are different if you are currently using the free trial, or if you have a monthly subscription as part of an Office 365 account.

Similarly, you can choose to reset the company that you can been using in Business Central . For a quick overview, see the Business Central blog.

Unsubscribing by removing Business Central from your Office 365 experience

If you have subscribed for Business Central using an existing Office 365 business account, you must ask your Office 365 administrator to remove the Business Central license from your user account. If Business Central is removed from your user account, and other people from your company continue the subscription, they will still have access to your shared data in the Business Central company.

If your company wants to unsubscribe from Business Central , the Office 365 administrator can remove the subscription from the company's account.

User accounts and licenses are managed in the Office Portal. Only administrators can remove Business Central licenses from user accounts or remove the subscription from your company's account.

Closing your free trial of Business Central

If you signed up for the free trial and do not want to continue with Business Central , you can close your account at any time. We recommend that you export any data before you close your account.

To close your account, currently you must contact the Business Central Cancelation team by sending an email message at cancelbusinesscentra@microsoft.com. You must include the name of your Business Central tenant in the message so that we can identify you. The easiest way to do that is to copy the URL from your Business Central home page.

Unsubscribing from Business Central without Office 365

If you signed up for Business Central using a non-Office 365 business account, you do not have an Office 365 administrator. Instead, you must unsubscribe by contacting the Business Central Cancelation team by sending an email message at cancelbusinesscentra@microsoft.com. You must include the name of your Business Central tenant in the message so that we can identify you. The easiest way to do that is to copy the URL from your Business Central home page.

Resetting your Business Central experience

If you have added data to your Business Central free trial, and you want to start over with a fresh experience, you can create a new company and then reset the first company. If you open the Companies page, you can create a copy of your current company, sign out and then sign into your new company, and then reset the original company.

NOTE

When you reset a company that you are sharing with other people from your organization, you must make sure other people are not logged in when you reset the company.

Removing Business Central from your app launcher

If you want to hide Business Central from your app launcher, you can quite simply unpin it. This does not remove any data, and it does not cancel your subscription.

See Also

Getting Started
Creating New Companies
Exporting Your Business Data to Excel
Office Portal
How long is the trial period and how do I cancel?



© 2019 Microsoft. All rights reserved.