You can use business relations to indicate the business relationship you have with your contacts, for example, a prospect, bank, consultant, service supplier, and so on.
Using business relations on contacts is a two-step process. First, you define the business relation code. You only have to perform this step one time for each business relation. Once you have a business relation code, you can start to assign the code to contact companies.
If you plan to synchronize your contacts with vendors, customers, or bank accounts in other parts of the application, you may want to set up a business relation for them.
The business relation code defines a category or type of the business relationship, such as BANK or Law. You can have several business relation codes. To define the business relation, you use the Business Relations page.
You cannot assign business relations to a contact person - only companies.
Choose the Company action, and then the Business Relations action.
The Contact Business Relations page opens.
Repeat these steps to assign as many business relations as you want. You can also assign business relations from the contact list by following the same procedure.
The number of business relations you have assigned to the contact is displayed in the No. of Business Relations field in the Segmentation section on the Contact page.
After you have assigned business relations to your contacts, you can use this information to select contacts for your segments. For more information, see Add Contacts to Segments.
© 2019 Microsoft. All rights reserved.